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MIssion Statement

A mission statement is a short statement of why an organization exists, what its overall goal is, identifying the goal of its operations: what kind of product or service it provides, its primary customers or market, and its geographical region of operation. It may include a short statement of such fundamental matters as the organization’s values or philosophies, a business’s main competitive advantages, or a desired future state—the “vision”.

Your company’s mission statement should be concise and specific so your customers understand your purpose and how you provide value to them.

Whether long or short, articulate or simple, a company’s Mission Statement should contain answers to the following 4 questions:

 

  • What do we do? – Main purpose of the organisation.
  • How do we do it? – Plans on achieving the Mission Statement.
  • Whom do we do it for? – The audience.
  • What value are we bringing? – Values & Benefits.

PURPOSE

A Mission Statement is not simply a description of an organization by an external party, but an expression, made by its leaders, of their desires and intent for the organization. The purpose of a Mission Statement is to focus and direct the organization itself. It communicates primarily to the people who make up the organization—its members or employees—giving them a shared understanding of the organization’s intended direction. Organizations normally do not change their mission statements over time, since they define their continuous, ongoing purpose and focus.

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